Homeowners & Sales Leads
- Creating as required; closing date, deposit, purchaser change amendments – amendments to be signed by president.
- Sending homeowner letters related to closing date change, grade change (any material change from contract requiring a letter) sending copies to sales agents and lawyers
- Dealing with questions related to closing date changes etc.. (as outlined in the
- Entering and managing all information in Access Database
- Processing and following up with cheques, mortgage letters etc.. printing and appropriately filing in red legal binder/ entering into database
- Responding to customer emails and questions directed to the firstname.lastname@example.org email address – Filtering emails/calls as required to S&M Manager – managing sales inquiry calls / directing to Agents as required.
- Forwarding any leads from outside listing sites to appropriate agents or responding to the leads in the event the sales centre is not yet open
- Answering homeowner phone calls / follow up to ensure prompt response to homeowner questions.
- Processing requests for copies of agreements, amendments
- Dealing with appraisal requests
Intra-Office & Law
- Delivering closing lists to all staff/lawyers weekly/biweekly
- Managing lawyers letters, communicating caps, charges etc.. with the lawyers on new offers. Coordinating deviation from standard caps with Sales & Marketing Manager or President as required.
- Delivering updated traffic and outstanding deposits at weekly meetings / preparing weekly agenda
- Printing files as required (price lists, bonus packages etc..)
- Updating Price lists and Bonus Packages
- Coordinating supplies at sales centre ensuring all is ordered (paper, pens etc..)
Sales & Marketing Support
- Attending conference calls with Sales & Marketing Manager & President
- Printing floorplans for review approval / meeting with President to review changes from S&MM & Décor review / coordination of intra office review
- Assist in setting & Achieving goals and objectives for our social media platforms/blog
- Develop and execute strategies to help grow our social media following organically
- Upload, manage and measure content for our social media platforms and blog
- Leverage internal resources along with third party creative agencies and bloggers to develop custom content for our social media platforms and blog
- Work with agency partners to execute social media campaigns
Interim Admin Support for CONDOs
- Dealing with party room bookings
- Coordination for Lockers/Parking Issues
- Point person for any interim issues with Property Management
Please email email@example.com for more details.